top of page

 

Privacy Policy

 

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

 

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

  • We will only retain personal information as long as necessary for the fulfillment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • We will comply with all applicable federal and state laws and regulations regarding patient confidentiality, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the Health Information Technology for Economic and Clinical Health Act (“HITECH”) and the regulations promulgated there under.

 

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

​

Home Health Specialty Services, Inc. respects your privacy and maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.

​

You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

​​

​How We Use your Information

Home Health Specialty Services, Inc. may use this program in one of the following ways:

  1. Personalization.  We may use your information to personalize your experience because your information helps us to better respond to your individual needs.

  2. Site Improvements.  We may use your information to improve the Site because Home Health Specialty Services, Inc., continually strives to improve our offerings based on the information and feedback we receive from you.

  3. Customer Support.  We may use your information to improve customer service.  Your information helps us to effectively respond to your customer service requests and support needs.

  4. Communications with you.  We may use your information to respond to communications from you or to communicate with you about our services.

  5. To enforce our Terms of Use.  We may use your information to enforce our Terms of Use and other applicable policies.

  6. Legal Purposes.  We may use the information we collect to investigate or address claims or disputes relating to your use of our Site, or as otherwise allowed by applicable law.

 

How We Share and Disclose Your Information

  1. With third party service providers performing services on our behalf.  We may share information with our third-party service providers to perform the functions for which we engage them.   We may share information as needed to operate other related services.

  2. For legal purposes.  We also may share information that we collect from users, as needed, to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions.  We will disclose your information as we deem necessary to respond to a subpoena, regulation, binding order of date protection agency, legal process, governmental request or other legal or regulatory process. We may also share your information as required to pursue available remedies or limit damages we may sustain.

​​

Disclaimers

The information contained in this website is for general information purposes only. The information is provided by Home Health Specialty Services, Inc. and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Home Health Specialty Services, Inc. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

Every effort is made to keep the website up and running smoothly. However, Home Health Specialty Services, Inc. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

​​

Questions?

If you have questions regarding this Policy, please contact us at:  203-288-8200

​

SMS Terms and Conditions​​​

  1. Home Health Specialty Services, Inc. may use a SMS service to communicate customer support functions such as appointment confirmations with our clinical staff.

  2. You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@homehealthspecialtyservices.com or calling:  203-288-8200.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

  6. For privacy-related inquiries, please review our privacy policy.

​

 

 

 

Office Hours

Mon - Fri: 8:30 AM- 4:30 PM

(203) 288-8200

(203) 288-8205 (fax)

 

On-Call Service:
Certified nurses available 24/7

 

 

2524 Dixwell Avenue

Hamden, Connecticut, 06514

info@homehealthspecialtyservices.com

© 2025 by Home Health Specialty Services, Inc 

Capture24_edited.png
  • Wix Facebook page
bottom of page